NHTSA Complaint #11710877 — 2022 KIA TELLURIDE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11710877
Vehicle	2022 KIA TELLURIDE
Component	AIR BAGS
Date of Incident	February 20, 2025
Date Filed	January 14, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

My wife must use a cushion or pillow to sit in the passenger seat. This causes the Passenger Occupancy Seat Sensor to fail. The seat does not recognize that she is there. The seat belt alert does not chime and the air bag is turned off. I have called KIA and they have no fix. I have talked to the dealer and they have no fix. I can not override the air bag and turn it on manually. We have tried multiple cushions and pillows. It does work without the cushion but this is not an option for her body. How can this be safe??

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