NHTSA Complaint #11710569 — 2019 KIA RIO

On the morning of October 15th, the oil light of my 2019 Kia Rio came on, immediately followed by extreme engine noise, just before the engine locked. I had the vehicle towed to a nearby service center. They checked and reported that all oil had leaked out and motor had locked. I then had vehicle towed to Kia dealer and requested a motor replacement. They not only charged me for a diagnostic test that determined the motor had locked but also refused to replace the engine without me paying $12,000. The vehicle's motor has the same problems as the motors in 2011-2019 kia Engine Defect Settlement but for some reason was allowed to be excluded from the settlement.