NHTSA Complaint #11537326 — 2019 KIA RIO ENGINE

Complaint Details

ODI Number	11537326
Vehicle	2019 KIA RIO
Component	ENGINE
Date of Incident	February 6, 2023
Date Filed	August 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Unknown. I was driving and my car slowed to a stop and started smoking. The engine stopped and I couldn’t restart the car. Kia says the engine block threw a rod. But they won’t cover saying I don’t have sufficient service records.. I can’t get records from an out of business shop. Insurance won’t cover saying this is a warranty thing. I bought this car brand new cash purchase only a few years ago. Horrible experience and I feel robbed.

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