NHTSA Complaint #11710327 — 2023 NISSAN ROGUE

RECALL 25V-437 REMEDY INADEQUATE - ONGOING ENGINE FAILURE VIN: [your VIN] Recall: 25V-437 (Engine Bearing) Recall completion date: [DATE] Dealer: [Dealer name, city] ISSUE: Vehicle continues in limp mode with "take to dealer" warning after recall 25V-437 was marked complete. CODES BEFORE RECALL: P0012 (cam timing), P0196 (oil temp sensor), P0507 (idle control), P161F (immobilizer) DEALER ACTIONS AFTER RECALL: - Refused to provide oil pan inspection results (whether metal debris was found) - Refused post-repair road test and verification scan as required by recall procedure - Claimed P0196/P0012 codes "unrelated to recall" despite Nissan TSB NTB25-007 documenting this exact pattern on KR15DDT engines - Charged $300 diagnostic fee for recall-related symptoms - Vehicle remains in limp mode after recall marked "complete" SAFETY CONCERN: Engine bearing defect recall remedy did not resolve engine failure symptoms. Vehicle unsafe to drive. Service advisor became hostile when I researched recall procedures and refused to follow Nissan’s remedy protocol. Nissan Consumer Affairs case opened 1/12/2026