NHTSA Complaint #11709956 — 2023 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11709956
Vehicle	2023 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	June 24, 2024
Date Filed	January 9, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Driving vehicle and front lower bumper cover assembly fell off on highway. 2 days later received a recall notice for exact issue. Safety recall 23TA12. Brought vehicle into NuCar Toyota of North Attleboro and they refused to execute recall stating prior damage to upper bumper which is not true. There are a few scratches but no indentation or external damage preventing the recall from being executed.

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