NHTSA Complaint #11613073 — 2023 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11613073
Vehicle	2023 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	July 24, 2024
Date Filed	September 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

While driving at 60 mph the lower front bumper assembly came off and detached from the vehicle and lodged under the car causing an emergency stop in the middle of the highway. When Lithia toyota was asked to repair the damage they have refused stating that it must go thru my insurance since it was an accident

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