NHTSA Complaint #11709534 — 2021 NISSAN LEAF

I am submitting this letter as a formal safety complaint concerning NHTSA Recall No. 25V655000, which affects my 2021 Nissan LEAF SV and results in the continued restriction of DC fast charging due to a reported fire risk, without an available or timely remedy. Under this recall, Nissan has restricted the vehicle’s ability to safely utilize DC fast charging. While I understand and support actions taken to mitigate fire risk, the absence of a corrective repair or defined resolution timeline has effectively removed a core operational capability of the vehicle on an indefinite basis. DC fast charging is a fundamental feature of the Nissan LEAF and was a material factor in my decision to purchase the vehicle. Since the recall was implemented, the vehicle cannot be used as designed or marketed for time-constrained travel, despite otherwise being mechanically operable. I was advised that a corrective update or repair would be available and, based on that representation, scheduled a service appointment with an authorized Nissan dealer on December 29, 2025. At that appointment, I was informed that no fix currently exists and that the restriction remains indefinite. No interim remedy, alternative accommodation, or estimated timeline was provided. As it stands, the recall has resulted in a vehicle that cannot safely perform a core function for which it was sold, with no effective remedy in place. Owners are effectively required to accept an indefinite loss of functionality to mitigate a safety risk, raising concerns about defect resolution timelines, adequacy of interim measures, and consumer safety implications. I appreciate NHTSA’s role in ensuring vehicle safety and accountability, and I am submitting this complaint to support appropriate oversight and review.