NHTSA Complaint #11709477 — 2024 CHRYSLER PACIFICA
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11709477 |
| Vehicle | 2024 CHRYSLER PACIFICA |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I am reporting a failure by Chrysler (FCA US LLC) to provide a remedy for Recall 25V302 (55C) within a reasonable timeframe. The local dealer (Houston, TX) has confirmed a 6-week backorder for the side curtain airbag parts. The dealer refuses to ground the vehicle or provide a loaner/rental. As this defect involves a life-safety restraint system, I do not feel safe operating the vehicle, and the manufacturer is failing their federal obligation to provide a timely repair.
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