NHTSA Complaint #11709419 — 2023 HONDA ODYSSEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11709419 |
| Vehicle | 2023 HONDA ODYSSEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
My 2023 Honda Odyssey Elite has recurring, intermittent safety-related malfunctions across multiple systems. The most serious issues are: (1) door lock/unlock and rear door opening failures preventing emergency egress (children trapped), (2) intermittent “no-start/no-response” where push-button start does nothing (no click/no crank and sometimes no lights/electrical response), and (3) intermittent dashboard/instrument/electrical abnormalities while driving. I also previously experienced dangerous driver-assist behavior including unintended automatic braking and lane/steering behavior in construction zones. Door/egress: Rear doors sometimes will not open from inside or outside even when the vehicle audibly indicates it unlocked. I have video of my children unable to exit the back seat. This is an emergency egress hazard. No-start/no-response: Multiple events where the vehicle appears electrically dead and will not start, then after waiting ~10–30 minutes it starts without a jump. Stranding hazard. Recent examples: 12/31/2025 – doors would not open initially; after entry, no lights/electrical and start button produced zero response; after ~10–20 minutes it started. 01/05/2026 – while driving, dashboard/instrument display went off; buzzing noise believed HVAC related occurred. 01/05/2026 – after parking at Costco, vehicle again would not start (zero response); after ~30 minutes it started. 01/06/2026 – locking/unlocking malfunction again; rear doors would not open despite audible unlock (video). Repair history: Authorized Honda dealer (Bell Road Honda) previously stated “cannot reproduce,” replaced DVD/recall items and performed a “reset,” but did not diagnose root cause; problems returned worse. Honda Customer Service case opened. Injuries: Prior unintended automatic braking event (reported around 08/29/2023) caused injury (my legs hit dash; child had marks from car seat) and near rear-end collisions. Request: Investigate potential safety defects
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