NHTSA Complaint #11709342 — 2013 FORD EXPLORER

The contact owns a 2013 Ford Explorer. The contact stated that the ABS, the brakes, and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer initially informed the contact that the part was on backorder. The vehicle was not repaired. The contact was later informed that the part had been discontinued. The manufacturer was not notified of the failure. The failure mileage was approximately 147,719.