NHTSA Complaint #11709071 — 2017 HYUNDAI ELANTRA

The contact owns a 2017 Hyundai Elantra. The contact stated that while driving approximately 40 MPH, the steering wheel became difficult to turn to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the power steering module needed to be replaced. The mechanic advised the contact of NHTSA Campaign Number: 17V213000 (Steering) and referred the contact to the dealer. The vehicle was not repaired. The contact called a local dealer and was informed that the VIN was not included in the recall. The contact stated that the loss of power steering functionality was intermittent but gradually became a recurring failure. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.