NHTSA Complaint #11708490 — 2018 LAND ROVER RANGE ROVER EVOQUE

purchased a 2018 Land Rover Range Rover Evoque from Car Choice in Carrollton, Texas in October 2025. Shortly after purchase, I discovered the vehicle was sold in an unsafe and non-roadworthy condition. The vehicle had NO rear brake pads present at the time of sale, creating an immediate and serious safety hazard. In addition, the wheels cannot be removed due to a missing wheel lock key, preventing proper servicing of the braking system. Additional defects include a coolant system leak, windshield washer fluid leak, and an inoperative sunroof. The dealership informed me the vehicle only passed an emissions inspection and did not undergo a safety inspection. These safety-related defects were not disclosed prior to sale. Had I known the vehicle lacked rear brake pads, I would not have purchased it. After reviewing Better Business Bureau (BBB) records, I observed the dealership has a history of consumer complaints involving the sale of vehicles with undisclosed defects and safety issues, suggesting this may be a pattern rather than an isolated incident. I have filed formal complaints with the Texas Department of Motor Vehicles and the Texas Attorney General. Despite notifying dealership management, the dealer has denied responsibility and failed to resolve the matter.