NHTSA Complaint #11708055 — 2023 NISSAN ROGUE

I am reporting a recall remedy compliance concern related to NHTSA Recall 25V-437 for my 2023 Nissan Rogue. In Nissan’s Part 573 Safety Recall Report, Nissan states that dealers WILL inspect the engine oil pan for metal debris as part of the recall remedy. ECM reprogramming is described as a follow-up step when no debris is found. In my case, Nissan dealers were instructed under NTB 25-055B to perform only an ECM reflash and return the vehicle to service without inspecting the oil pan. Nissan Consumer Affairs confirmed to me that Part 573 has not been amended, but that dealers are following internal bulletin guidance instead. My recall is marked “complete” despite no oil pan inspection. I possess independent oil samples showing visible metallic debris consistent with bearing wear, which were visually observed by the dealer but not formally inspected via oil pan removal as stated in Part 573. I am concerned that Nissan is not executing the recall remedy as filed with NHTSA and is instead relying on ECM monitoring that may result in loss of motive power during driving, which is the same safety risk the recall identifies. I am requesting NHTSA review whether the recall remedy is being implemented in accordance with the submitted Part 573 report.