NHTSA Complaint #11707805 — 2025 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11707805
Vehicle 2025 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

complete loss of brakes. there was zero response from the brake pedal for several complete pumps to the floor. after about 4 complete "stomps", the brakes locked, resulting in a violent and sudden stop. at the time, the dash began flashing multiple warning messages about display failure and also ABS failure and making many alarm sounds, further distracting me from dealing with a very dangerous situation. Had this occurred at speed and not at a fast idle speed, serious injury or death would likely have occurred. this is a Xcelerate fleet vehicle, and fleet services took the vehicle to a non-dealership shop, which claims to have fixed the problem but could not complete the recall repairs. fleet has only just today agreed to tow the vehicle to a Ford dealership for recall repair. This incident occurred on 9/26/2025.

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