NHTSA Complaint #11707728 — 2024 KIA TELLURIDE

The contact owns a 2024 Kia Telluride. The contact stated that while driving approximately 65 MPH, the driver's side rear door belt molded trim detached from the vehicle. The dealer was contacted and confirmed that it was a known failure. The vehicle was not repaired. The contact stated wthat hile driving approximately 45 MPH, two years later, the trim detached from the driver's side front door. The contact had previously heard the trim becoming loose while going through a car wash. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure), which the contact related to the failure; however, the part needed for the recall repair was unavailable. The dealer was contacted and confirmed that the recall remedy was not available. The manufacturer was made aware of the failure and confirmed that the recall remedy was not available. The failure mileage was approximately 5,000.