NHTSA Complaint #11707615 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V509000 (Parking Brake), but the failure persisted. The contact stated that the failed to respond upon shifting to reverse(R) or drive(D). Additionally, the parking brake had seized. The messages "Parking Brake Fault" and " Parking Brake Service Required" were displayed. The dealer was contacted but refused to repair the vehicle under NHTSA Campaign Number: 23V509000(Parking Brake). The contact stated that the dealer had previously inspected the vehicle but no repair had been performed under the recall. The dealer instructed the contact to check the wiring harness. The contact followed the instructions and found that a wire had rubbed through and was fractured. The contact spliced the wire together with a wiring butt connector as a temporary repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.