NHTSA Complaint #11707304 — 2024 GMC YUKON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11707304
Vehicle 2024 GMC YUKON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I bought my truck on 10/29/25 on 12/04/25 haven’t even maid my first payment on the truck yet and my wife was on her way to work at 4 am when the engine shut off on its own and went in to neutral. She tried starting the truck again and it wouldn’t so she had to leave the truck abandoned in the middle of the road and walk to work in the cold and dark. We ended up getting the truck towed home a few hours later when there was a tow truck available. I work out of town so on 12/07/24 when I got back in town I started the truck up and everything seemed normal so I took it for a spin and right as I was getting on the highway it lost propulsion, engine shut off, and truck shifted on its own to neutral. I was almost rear ended by the truck behind me luckily I was able to get the truck out of the way in time. I had to sit and wait for 3 hours until a tow truck was able to tow the truck. This was on a Sunday so I could not get it dropped off at the dealership due to them being closed until the next day! Finally I got it towed to the dealer (all tow’s paid out of pocket as well)… 3 days later the dealer calls me back to let me know I’m getting a new engine not sure how long it will take, but they will get me a rental mean while and that’s all.

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