NHTSA Complaint #11707224 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11707224
Vehicle 2023 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

On December 19, 2023, when pulling out of a parking lot onto the street, pressing the gas vehicle jerked and would not accelerate. No lights on dash. Drove less than 1 minute and turned down a side street, to get out of traffic while going slow/no power. Stopped at stop sign, went thru intersection. Went to next intersection, at stop sign, vehicle shut off, in the middle of traffic. Still no dash lights. Vehicle would not start. Turned on hazard lights. While waiting for tow truck, tried cranking several times. After about 3 hours check engine light came on, with a red light to the right of check engine light. At the same time as the check engine, I received an alert via the Cadillac App 12V error, please crank vehicle. Each crank try, dashboard would light up/cycle but vehicle never started once it shut off. Tow truck driver thought it may be battery. Tried getting vehicle to crank. No joy. Towed to dealership which replaced Transmission in August 2025, 3395 miles ago to find my engine seized up after recall N252494000 PERFORMED, Picoscope test and oil type changed. NOW THIS. Patience is really being tried. Another month without vehicle. Payments are continuing.

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