NHTSA Complaint #11706926 — 2024 CHEVROLET COLORADO

Starting on [XXX] while driving the truck, the gauge cluster and radio went completely out (black screen) and the five red automatic emergency braking LED's illuminated and stayed on for up to 5 minutes. This happened about 8 times on my commute home. This happed again on [XXX] after the dealership did a software update to resolve the issue. The truck was serviced again on 09/11/2025 and I was told that GM has no software fix for this at this time. On 09/25/2025 again the truck was serviced again to try and fix the issue. This time the radio came on and I could not turn it off or adjust the volume. I went straight to the dealer and showed the issue to the service manager James Mask. The cluster and radio to this day continue to go out (black screen), no speedometer, gauges of any sort for a period of time from 15 seconds to 30 minutes. This leaves me with no way of obeying the speed limit, fuel level, oil or temperature gauges. GM is being blasé about this. They have admitted they know the issue exists but can't or won't offer a fix for the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)