NHTSA Complaint #11706913 — 2022 KIA TELLURIDE

While driving our 2022 Kia Telluride under normal operating conditions, the panoramic sunroof glass suddenly and spontaneously shattered outward with a loud explosion-like noise. The sunroof was fully closed at the time of the explosion. There was no impact with any object, no debris strike, no road hazard, and no external cause observed. Weather conditions were clear, traffic was normal, and the vehicle was traveling at a normal speed. The failure occurred without warning. There were no prior cracks, chips, noises, warning lights, or messages before the incident. A large hole immediately formed in the sunroof glass, and glass fragments fell into the vehicle and were caught by the shade. The sudden shattering and loud noise scared the driver and passengers and created an immediate safety hazard, requiring us to pull over right away. Occupants were placed at risk of injury from falling glass and sudden driver distraction. For safety reasons, loose and hanging glass was removed after stopping the vehicle. At the time of this report, the vehicle has not yet been inspected by a Kia dealer, manufacturer representative, or independent service center, as the incident occurred recently (we have an appointment in two days). The remaining sunroof components and vehicle are available for inspection upon request. This appears to be a sudden and spontaneous glass failure occurring during normal vehicle operation.