NHTSA Complaint #11706800 — 2020 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11706800
Vehicle	2020 KIA OPTIMA
Component	ENGINE
Date of Incident	December 19, 2025
Date Filed	December 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

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