NHTSA Complaint #11706764 — 2024 RAM 2500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11706764 |
| Vehicle | 2024 RAM 2500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
[XXX] I stopped at a stoplight and was sitting with my foot on the brake. With light still red, vehicle went full throttle and began pushing me into the intersection even though my foot had never left the brake. I shifted to neutral and still redlined. Shifted to park and shut off. Restarted and it went back to normal. Luckily it was early morning and I was in a rural community and light traffic. Went home and called Ram dealership and took truck in that day. They kept it several days. Said was showing a code error; but I reiterated it pushed me into the intersection while I continued to pushed the brake to the floor. They did find an inconsistent reading in throttle and replaced the throttle body. I had hoped that corrected the problem and had no issue until [XXX]. [XXX] Left my farm in morning heading for Kansas City for supplies. Pulled onto shoulder of entrance ramp to doublecheck my route before entering the busy highway and rush hour traffic. As I was sitting there with my foot on the brake - same problem. Throttle redlined and (with my foot on the brake) truck began pushing me off the shoulder and down an embankment. Luckily I was an experienced driver and immediately switched it into park and shut it off. Waited a minute then restarted & no issue. Immediately called dealership back and took it in. They tested for a couple days but said it wasn’t showing ‘a code’ so there was really nothing they could do. I said this is huge safety risk to all & both incidents c hold have easily been lethal. They said they sent inquiry to ram but heard nothing. Said I needed to reach out to ram; which I did. I’ve heard nothing other than they assigned a case number & said ‘someone will call’. Every time I use the truck is a huge risk. It’s happened twice in less than 90 days - it will happen again. I need your help, please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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