NHTSA Complaint #11706747 — 2025 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11706747
Vehicle	2025 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	September 26, 2025
Date Filed	December 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I bought a new 2025 Honda Ridgeline truck from Hendrick Honda, Easley, SC and within the first 24 hours the instrument display showed an “auto idle stop error” and to get service at the dealer. I took it back to the dealer within two days, and they said they ran diagnostics and couldn’t find nothing wrong. The service advisor said “it will probably just go away as you drive it more.” Well, after a couple thousand miles now, it has not gone away but sporadically reappears while driving. I called the service advisor back and he said I could bring the truck back and they could try a diagnostic test again. I asked him to instead contact Honda automotive as this is a known issue with the Ridgeline then call me back to notify me of the solution. He never called back.

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