NHTSA Complaint #11666262 — 2025 HONDA RIDGELINE

This is a brand new 2025 Ridgeline with only 900 miles. The Collision Mitigation Breaking System and the Lane Keeping Assist System does not work properly on my vehicle. The dealer where I bought the vehicle (Dick Brooks Honda in Greer) has insisted there's nothing wrong with the vehicle on two occasions. However, I took the vehicle to another dealer; the master technician said there might be something wrong with the radar system in my vehicle and to take it back to the original dealer. The original dealer won't even acknowledge what the other service department said about the radar system. Honda is just parroting what the original dealer is saying. I have a brand new vehicle that is not safe to drive and nobody is helping me. I have captured video on a GoPro of some incidents when this occurs. These systems go off for no apparent reason. When I manually turn off the CMBS, there's a persistent warning message that appears on the infotainment screen entitled, CMBS Problem. That message says: "The Collision Mitigation Braking System has a problem. Restart your vehicle. If the indicator remains on, have your vehicle checked by a dealer." The CMBS is malfunctioning, but how do I know if the system is off when I turn it off when this message appears? The dealer where I bought the vehicle from says "this is normal", but I know that is not true because I have looked at other 2025 Ridgelines and this message does not appear.