NHTSA Complaint #11706730 — 2015 LAND ROVER RANGE ROVER SPORT

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving and attempting to make a turn, there was a loud cracking sound coming from the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repair were not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the front suspension upper knuckle joint had failed and needed to be replaced. The dealer informed the contact that the part needed to be ordered; however, the contact was later informed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 121,208.