NHTSA Complaint #11704765 — 2015 LAND ROVER RANGE ROVER SPORT

The contact owns a 2015 Land Rover Range Rover Sport. The contact stated that while driving or starting the vehicle, there was a loud clunking sound coming from the engine compartment with the check engine warning light illuminated. The contact also stated that while the vehicle was parked, an attempt was made to start the vehicle; however, the vehicle became inoperable and failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be repaired or replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The contact also stated that while attempting to make a turn, there was a rattling sound coming from the front and rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the parts for the recall repair were not yet available. The dealer was not contacted regarding the recall, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.