NHTSA Complaint #11706623 — 2026 RAM 1500

My vehicle is subject to an active safety recall involving the instrument cluster. I contacted the dealership to schedule the recall repair and was advised that the recall software update carries a risk of bricking the instrument cluster, potentially rendering the vehicle inoperable and requiring full instrument cluster replacement. Because of the risk, the dealership stated they are delaying performing the recall until a rental vehicle becomes available. I was advised that this may take approximately two weeks before the recall can be addressed. This recall affects the same instrument cluster system that previously failed early in ownership and prompted prior service and safety concerns. In addition, I have experienced intermittent infotainment screen glitches and harsh downshifting at low speeds after my initial repair, which may be related to vehicle electronic systems. I am concerned about continued operation of the vehicle with an unresolved safety recall and the lack of a timely remedy due to the risk of vehicle disablement and repair delays.