NHTSA Complaint #11706582 — 2024 GMC ACADIA

The upper radiator hose, which is part of the vehicle’s engine cooling system, failed prematurely. The component is available for inspection upon request, and documentation of the repair and replacement can also be provided. Failure of the upper radiator hose caused coolant loss, creating a risk of engine overheating and sudden vehicle disablement. This posed/poses a safety risk, particularly if the failure had occurred at highway speeds or in traffic, where an unexpected breakdown could endanger the driver and surrounding vehicles. The issue was confirmed by an authorized GMC dealership, which diagnosed the failed upper radiator hose and performed the replacement. This issue has also been reported by multiple owners of the same model year, indicating a recurring problem. The vehicle and failed component were inspected by an authorized GMC dealership. No inspection by police or insurance representatives was required, as this was a mechanical failure and not the result of an accident. Prior to the failure, symptoms included coolant loss and cooling system concerns, which ultimately required dealership diagnosis. Any warning indicators appeared shortly before the issue was identified, with little to no advance warning before the component required replacement.