NHTSA Complaint #11706441 — 2024 AUDI Q3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11706441
Vehicle 2024 AUDI Q3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The rear inner brake pads wore out much faster then the outer brake pads on the vehicle. On July 16, 2025, the car was taken in for service at an Audi dealership (Hoffman Audi in East Hartford, CT) and the inner brake pads were reported to be at 4mm. The car had 19,678 miles. On 12/18/2025 the car was serviced with 25,361 miles and the rear inner brake pads were replaced because they were at 1mm. Besides excessive and premature wear of inner brake pads, this is a safety issue since the brake pad sensors are typically on the outer pads. Disc brake pads should wear consistently between inner and outer pads. Many social media forums report similar problems with Audi Q3 model wearing rear inner pads faster then the outer pads. 3mm wear on pads after only 5 months is excessive and dangerous, especially since the sensors cannot report pads are worn because they are on the outer pads.

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