NHTSA Complaint #11604872 — 2024 AUDI Q3

The brakes are making a loud grinding noise, especially when the car is first used from a cold start. I have taken it to Audi 2 times and been told it is multiple reasons that are causing it and they say there is no fixing it. First, I was told it had been sitting for a while and after they drove it the sound disappeared and would not come back. Second I was told it is because I live near the ocean, even if the car has only been in the are for a few weeks. Also, I was told keeping it in the garage won’t help. Third I was told it is a known problem by Audi and some of their cars make this horrible noise. Forth, I was told that since I bought the car in Nashville it most likely sat on the lot for a long period of time and the snow or water caused the problem. The report says the rotors had rust, and the pads were sticking to the rotors. I do not feel the car is safe to drive, and have little confidence that the brakes are safe. I have contacted Audi corporate, Audi Brentwood (who told me the car was fixed before I bought it) and Audi North in Sanford Florida who gave me all the other excuses and stated repeatedly that this noise is a normal problem with Audi. Please help!