NHTSA Complaint #11706431 — 2023 HONDA ACCORD

The vehicle's suspension is excessively stiff and harsh since new, transmitting all road imperfections, bumps, and irregularities directly to the driver and passengers, causing discomfort and fatigue. Additionally, there is abnormal noise (clunking/rattling/creaking/popping) from the steering rack area, especially when turning the steering wheel at low speeds, over bumps, or when stationary. The suspension components and steering rack assembly are available for inspection upon request. This condition affects safety by causing driver fatigue, reduced comfort/control on uneven roads, and potential distraction from steering noise indicating a possible developing failure in the steering system. The problems have been inspected and repair attempted by authorized Honda dealers on multiple occasions, but the issues persist and have not been resolved. The vehicle or component has been inspected by dealer service centers.