NHTSA Complaint #11706098 — 2021 GMC SIERRA 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11706098
Vehicle 2021 GMC SIERRA 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The power steering on the truck would quit working at times. I made an appointment with a local dealership to have it checked out. I was told the steering rack was binding and would need to be replaced. I was also told there was a two to four week backorder on the parts. As I am trying to back out of my garage to take it to the dealer the steering totally locked up. I called a wrecker to take the truck to the dealer the next day. When the wrecker operator started to load the truck, at first the steering wheel wouldn't turn . Then it broke lose and worked fine. Imagine if I were driving when this on again off again power steering would quit working!! I should also say this truck only has fifty-seven thousand miles on it. Since there is a backorder on these parts it tells me that I'm not the only one that is having this problem. In my opinion this is a very dangerous safety problem and should be a national recall. Thank you

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