NHTSA Complaint #11706039 — 2020 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11706039
Vehicle 2020 FORD ESCAPE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Cabin fills with gasoline fumes when on. Took it to local dealership to have Manufacturer Recall Number25S76, NHTSA Recall Number25V467 repaired. Dealership can reproduce the issue of gasoline fumes filling the cabin, but says they can't repair the vehicle until parts become available. I contacted Ford headquarters in Dearborn, Michigan. Ford headquarters tell me the parts aren't yet available for the recall and they will not be able to assist. The case number for my call with Ford headquarters is XXX. The safety of myself and my children is at risk because LIQUID FUEL AND OR FUEL VAPOR THAT ACCUMULATES NEAR A HOT SURFACE, SUCH AS HOT ENGINE OR EXHAUST COMPONENTS MAY IGNITE RESULTING IN AN UNDER-HOOD FIRE, INCREASING THE RISK OF INJURY according to the recall. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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