NHTSA Complaint #11705898 — 2025 HYUNDAI PALISADE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11705898
Vehicle	2025 HYUNDAI PALISADE
Component	SUSPENSION
Date of Incident	December 1, 2025
Date Filed	December 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

- Loud rattle in back of car which was determined by Brenham Tx Hyundai dealer to be bad rear shocks on 12/4/2025. - Inspection available upon request. - Faulty shocks could fall off and cause a wreck or damage/wreck to anyone following. - Brenham Tx Hyundai performed the inspection. - No warning other than the loud rattle coming from back of car. We were told that the shocks were in inventory. Setup up repair appointment on 12/12/25. Waited 1 hour then we were told the shocks were on back order. No idea as to when they would be shipped or re chives by the dealer.

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