NHTSA Complaint #11705654 — 2017 LAND ROVER RANGE ROVER SPORT

A safety recall was issued in September 2025 for my vehicle. I contacted my local dealership (Pasadena Land Rover / Range Rover) and was informed that recall parts were not available. In the first week of December, the front right suspension began making a clunking noise, consistent with the recall defect. When I contacted the dealership, I was told that I would be required to pay out of pocket for diagnostic work, even though the vehicle has an open safety recall, and that reimbursement is not guaranteed due to parts unavailability. As a result, the vehicle cannot be repaired under the recall, and I am being asked to assume financial responsibility for diagnosing a known safety defect while continuing to operate an unrepaired vehicle.