NHTSA Complaint #11705627 — 2016 JEEP PATRIOT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11705627 |
| Vehicle | 2016 JEEP PATRIOT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The driver headrest deployed without being in an accident. Took my vehicle to Phillips Chrysler Jeep Dodge Ram dealership on November 24, 2025 and the associate informed of the recalls/warranty I have. The invoice comment from the dealership "Performed inspection driver side front headrest has failed cannot replace due to part being discontinued." This results in driving a vehicle that is unsafe. I spoke with Chrysler hotline regarding the issue 12/2, 12/3, 12/8, 12/17 and was given a case # 94878288 which was closed without the problem being fixed/repaired. Just trying to get this issue resolved while the part is a recall and covered through the warranty.
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