NHTSA Complaint #11705610 — 2024 HONDA ODYSSEY

The start stop system has failed to restart at a busy traffic light more than half a dozen different times after a 1 hour drive. Short drives do not bring this issue out. This got me stuck at a light, drivers annoyed honking and confused as I try to get my vehicle to start again. Turning the van completely off and back on again seems to get the van to restart again. I tried bring the issue up to the dealer when I brought it in for its first service, but the employee was extremely rude/belligerent and stated they would only do an oil change when I asked for help with this safety issue among other things. Will take to another dealer next service interval and try again. No issues known or warning lights on the vehicle prior. The van when it did this, error'd stating failure to restart or something along those lines. It happened so fast I don't 100% recall. After the issue the van would have no issues or lights on at all to even think anything had went wrong in the first place. This is a 2024, purchased new, vehicle.