NHTSA Complaint #11701303 — 2024 HONDA ODYSSEY

The Auto Idle Stop (AIS) feature on our 2024 Honda Odyssey EX-L has recently failed to restart engine leaving driver and passengers stranded in heavy traffic at intersection traffic lights. This has occurred twice, once while traveling alone, once while traveling with five year old child. Safety put at risk because driver had to exit car in middle of road during rush hour traffic while cars attempted to go around. The problem has not been reproduced or confirmed by dealer. Had battery tested at auto parts store and results indicate battery in good condition. Vehicle has not been inspected by the manufacturer, police, insurance representatives. There were not any warning lamps, messages or other symptoms of the problem prior to the failure.