NHTSA Complaint #11705421 — 2015 KIA OPTIMA

The engine in my 2015 Kia Optima suddenly seized due to connecting rod bearing failure at approximately 55,000 miles. This vehicle is known to be affected by the Theta II engine defect. I was never aware of the seriousness of the recall software update and did not receive meaningful notice that failure to install it could result in catastrophic engine failure. Kia has denied engine warranty coverage solely because the software update was not installed prior to failure, despite the defect existing regardless of software.