NHTSA Complaint #11717931 — 2015 KIA OPTIMA

On December 27, 2025, at approximately 150,556 miles, my 2015 Kia Optima Hybrid experienced sudden engine knocking, power loss, and failure while driving at 65 mph on a highway. The vehicle dropped into limp mode and I had to pull off the highway. The car required towing to the dealership as it would not drive safely. Diagnostics revealed a knock sensor error (P1326 code) and failing connecting rod bearings via Bearing Clearance Test, consistent with the known Theta II engine defect (manufacturing debris causing oil starvation and premature bearing wear). This follows earlier symptoms: Intermittent 'Check Hybrid System' warnings in early December 2025 at 148,665 miles (dealership unable to reproduce, but historical codes noted). The Knock Sensor Detection System (KSDS) software update was performed in February 2022 during prior CHS warnings. Despite onset of issues under the 150,000-mile extended warranty limit per the Kia E2 Settlement, Kia denied coverage due to the minor mileage overage and directed me in a loop between Consumer Assistance and the Settlement Administrator. The defect poses a serious safety risk: potential for sudden engine seizure, stalling while driving, or engine compartment fire (as seen in related Theta II recalls and thousands of NHTSA complaints). No crash, injury, or fire occurred in my case, but the failure left the vehicle undrivable and unsafe on the road. I have service records and diagnostic reports to support this.