NHTSA Complaint #11705140 — 2017 BUICK CASCADA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11705140
Vehicle 2017 BUICK CASCADA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I brought the 2017 Buick Cascada in for repair following rough idle and check engine light. This vehicle only has 46,200 miles. The mechanic put it to the computer and the mechanic found the issue that was ultimately identified as the camshaft cover/pc valve. This part was already replaced in my vehicle when the vehicle had roughly 21,000 miles. It has now broken again and it is a systemic issue with the Buick Cascada. On Google searches, I found similar issues were reported and GM extended the warranty on Buick Cascadas for different years. Both the 2016 and 2019 had a Global Warranty for PCV issues and Camshaft covers. "GLOBAL SAFETY FIELD INVESTIGATIONS [XXX] URGENT - DISTRIBUTE IMMEDIATELY Date: February 16, 2023 Subject: [XXX]- Special Coverage Camshaft Cover The mechanic stated, "the built-in PCV system has failed causing a vacuum issue within the engine and requires the entire camshaft cover to need replacement." It is important to note that General Motors produced this vehicle from 2016 to the 2019 model years and that during these years the camshaft cover/ pcv ( part number 25203562) remained the same and did not change , yet the coverage afforded above is only for the 2016 model year and the 2019 model year. The representative at General Motors confirmed that there is no difference in the processes or part or anything between the 2016 , 2017 , 2018 and 2019 Buick Cascada model years as it relates to the Camshaft cover/PCV and was at a lost to understand why two model years were covered and two model years were left out in the cold. It is a safety risk because the car cannot be driven with a broken camshaft cover/PCV.

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