NHTSA Complaint #11593462 — 2017 BUICK CASCADA

The contact owns a 2017 Buick Cascada. The contact stated while driving 35-45 MPH, the vehicle made an abnormal sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the knock combustion vibration control system had failed. The dealer determined that the valve cover, the PCV valve, the head gasket, and an unknown part needed to be replaced. The dealer informed the contact that the vehicle was not covered under an unknown Warranty Program. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 21,318.