NHTSA Complaint #11704988 — 2020 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11704988
Vehicle	2020 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2025
Date Filed	December 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The rear hatch door will not close or open and just sit there.And dings, you have to manually close it and open it most times and it never fully sucks up and latches fully and it doesnt notify you on the hood display of the car , so when we were driving down the road, we heard loud hissing and road noise coming from the rear and come to find out the rear hatch had never fully closed or latched itself fully.And it hangs up constantly.

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