NHTSA Complaint #11704843 — 2023 TOYOTA TUNDRA

While driving under normal conditions, my 2023 Toyota Tundra TRD Pro Hybrid experienced a sudden and severe loss of propulsion. The vehicle abruptly entered fail-safe (limp) mode and would not accelerate beyond approximately 5–10 mph. This occurred without warning and created an immediate safety hazard in traffic. Multiple warning messages illuminated simultaneously, including: Hybrid System Malfunction, Check Engine, Smart Stop System Malfunction, and Advanced Ultrasonic Detection Malfunction. The hybrid system effectively shut down and the vehicle could not maintain normal road speed. I brought the vehicle to a Toyota dealership. The dealership performed only ECM and hybrid ECU software updates and cleared codes. No mechanical inspection, oil pressure analysis, particulate inspection, turbo system evaluation, hybrid motor synchronization testing, or engineering-level diagnostics were performed. Toyota Corporate subsequently stated that the software update was the “final” resolution and declined further diagnostics. I was advised to return to the dealership if the issue reoccurs. This failure mode matches the documented loss-of-propulsion behavior described in Toyota’s V35A engine machining-defect recall (sudden power loss, limp mode, cascading system failures). Hybrid models are currently excluded despite using the same engine platform and exhibiting identical symptoms. Sudden loss of propulsion at road speed presents a serious crash risk. This appears to be a safety-related defect that is not being adequately investigated or remedied for hybrid models.