NHTSA Complaint #11713354 — 2023 TOYOTA TUNDRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11713354
Vehicle 2023 TOYOTA TUNDRA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

On my 2023 Toyota Tundra TRD Pro Hybrid at 72,241 miles, the vehicle started making a knocking noise. Engine turned off and wont start at all. Had the truck hauled to toyota dealership for service. After them having it a week, they called to let me know that the engine is completely locked up. Metal Shavings in the oil and motor wont turn over at all, even with a rachet on the crank bolt. Luckily I bought a extended warranty when i purchased the truck used as toyota is claiming only the non hybrid engines are under the toyota recall for the engines. After reading and researching they have the same engine just one doesnt have the hybrid assist on it. Toyota told me that the extended warranty company was coming today to check it out and would let me know where to go from here. They said its a very very uncommon issue on the hybrids but after researching that, that was a lie.

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