NHTSA Complaint #11704731 — 2018 TESLA MODEL X

Car lost power on the highway suddenly while driving at highway speeds and would not start after we pulled over off the highway. Took a picture of all the alerts. This is the second catastrophic event with this vehicle due to the HV battery. Event: 11:32am November 27,2025. Was needed to be towed to service center. BMS u008 error displayed on screen among others. No alerts until the immediate loss of power. After the Tesla service center ran diagnostics they discovered that the HV battery failed and needed to be replaced. This put my entire family (wife and two children) at risk to a major accident again due to the sudden deceleration of the vehicle and being rear ended by another vehicle on the highway (I was traveling at highway speeds when the failure occurred) or being unable to stop suddenly as the braking system was not effective / difficult to press the brake pedal. I used my Meta Ray Ban Smart Glasses to take a photo hands free using a voice command to capture my speed and the error that displayed when I lost power on the highway and the amount of traffic around me.