NHTSA Complaint #11704681 — 2016 LAND ROVER RANGE ROVER SPORT

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that the front driver's side of the vehicle had lowered unexpectedly, and the vehicle drove unsteadily. The vehicle was driven back to the residence. The vehicle was taken to an independent mechanic for inspection. The contact was informed that an unknown part underneath the vehicle had fractured, and the failure was related to an open recall. The contact was advised to tow the vehicle to the dealer. The vehicle was towed to the dealer; however, the contact was informed that the part to do the recall repair was not yet available. In addition, the contact was informed by the dealer, that the part was not yet in production. The vehicle was not repaired. The contact stated that the vehicle had been undrivable for two months. The contact later received notification of NHTSA Campaign Number: 25V514000 (Steering). The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 103,381.