NHTSA Complaint #11710648 — 2016 LAND ROVER RANGE ROVER SPORT

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that the rear passenger side door failed to close after repeated attempts to securely close the door. Upon investigation, the contact discovered Manufacturer Recall Number: N986 (Latches/Locks/Linkages) and NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue, and an appointment was scheduled for the recall repairs. The contact arrived for the appointment and was informed that parts were not yet available and was given the option to have the vehicle remain at the dealer until parts were available; however, the contact declined the offer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 115,000.