NHTSA Complaint #11704646 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that the vehicle would shift roughly and would hesitate before accelerating. The failure would occur at various speeds. There were no warning lights. The contact stated that the failure occurred while driving at 40 MPH, and the vehicle stalled. The contact had the vehicle towed to the dealer, who diagnosed that the transmission had failed. A mechanic affiliated with their warranty coverage also inspected the vehicle and determined that the Clutch/Direct/Forward (CDF) drum had failed. The transmission and the CDF had to be replaced. The vehicle was being repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 84,000.