NHTSA Complaint #11704565 — 2019 KIA OPTIMA

The contact owns a 2019 Kia Optima. The contact stated that the catalytic converter was previously replaced. The contact stated that while driving at 60 MPH, two weeks later, the check engine warning light illuminated, and the vehicle started misfiring. The contact drove to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The mechanic related the failure to an unknown engine recall, and the contact was referred to the dealer for assistance. The vehicle was taken to the nearby dealer, where it was diagnosed with engine damage. The dealer acknowledged the unknown engine recall, but the engine was not replaced. The manufacturer was notified of the failure and informed the contact that the part of the engine that was damaged was not covered. The vehicle was not repaired. The failure mileage was approximately 179,000.